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Client support

Last server update: 20th July 2008, 22.15 Thanks to our tech team for amazing 99.9997% up-time!
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Mike Slater, art71
Hi. I am your point of contact for any issue with your website or emails.
Please use the Ask a question form to send me a query.

Telephone or SMS text:
+44 (0)7976 621 421
art71.com, PO Box ONE, Newtown SY16 2WP U.K.

> Our Service Level Agreement

Upload a file
It is often more reliable to send an individual file using this web-based system.
Once you have uploaded the file, simply type your instructions in the box which appears and I will process your request as fast as possible.
Click on Browse below to select a file on your hard drive to send.

Your email account and general help with emails

> How to receive and send mail through a web domain run by art71
> How to control spam (unwanted emails)

File Transfer Accounts to your web site

> How to configure and set up a FTP file transfer account to a website with art71

Help in understanding the site counter software AWStats

> How to understand the AWStats site counter for your website with art71

Processing credit card payments on your website

> Information about your options in accepting credit cards on your website

Your UK domain registrations

> Important information about UK domain registrations with art71

Frequently Asked Questions

I can't send any emails at all

I can't send or receive my emails through Outlook Express

I can't send or receive my emails through Outlook

Help! I am deluged with spam emails

I can't connect to the web server to upload files to my website

What is a hit?

Ask a question

Payments

> Information on how to pay art71 and standing order forms